This policy was last updated on Dec 1, 2010.
Your privacy is very important to us. By participating in the Council of Better Business Bureau Privacy Program we have made a commitment to meet the programs' strict requirements regarding how we treat your information and have it verified by BBB. Further information about this program is available at http://www.bbb.org/us/article/bbbonline-privacy-program-created-to-enhance-user-trust-on-the-internet-163
Below is the Enzotech privacy and security policy:
The security of your personal information is very important to us. In an effort to protect your personal information, we use Secure Sockets Layer (SSL) technology with 128 bit encryption. If your browser supports SSL (most current browsers do), it will automatically encrypt the information you provide to us on the secure pages on our site, before sending it over the Internet.
Some browser versions and some firewalls do not permit communication through secure servers. In that case, we suggest that you contact us by phone, or fax your order to us.
In order to identify who you are, we suggest that you register and log-in when you visit our site. This allows us to provide you with your "Order Status" and other information that is yours.
How to access and/or correct Your Information:
You can access all the personally identifiable information that we collect online and maintain by calling 909.993.5140 or mail (14776 Yorba Ct., Chino, CA 91710 USA), or via e-mail. We safeguard your information by this procedure. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.
If you place an order with a ship-to address that differs from your bill-to address, we retain this information as well. You can modify or correct this information by following the procedure described above. Such information is used at your request to ship purchased merchandise and may also be used for marketing purposes, but will not be sold to any third parties.
What information is collected:
When you choose to place an order with us, you must log in, so that we can identify who you are. As a newcomer, it will be suggested that you register for future identification. The registration page asks you to enter your name, a user ID, a password, and your e-mail address. You can update this information at any time by clicking on the "my account" link at the top of every page.
Placing an order:
When you decide to place an order, we will ask you to complete an order form. The order form requires your name, credit card number, billing and shipping address, expiration date and CID#. You should also include other information fields such as your phone number, to allow us to contact you regarding your order if necessary. This information is collected to make your shopping experience with us as smooth and pleasant as possible. It is used for the benefit of Enzotech and you only, our customer.
Enzotech maintains special relationships with a number of secure business partners. For your security or benefit, when you make a purchase, we may share information about you and the transaction with other companies for many reasons including verification, fraud prevention, credit card authorization, and shipping purposes.
Enzotech may share account or other information when we are required by law or to protect our interests or property. This may include sharing information with other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.
You agree that Enzotech may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
We may retain outside companies to assist us in managing our customer information database or to update and correct customer information for future marketing purposes. Enzotech takes steps to ensure the confidentiality of your information and to make sure it is not used for other purposes.
Enzotech has carefully selected a few companies to assist us in better understanding how our customers use our site. We will place cookies on your computer to collect information. The information that is collected through these cookies tells us things, such as which search engine referred you, how you navigated around our site, which pages you browsed, what you purchased and what traffic is driven by banner ads and e-mails. The companies analyze the information they collect from our site and return it to us through a secure connection. We use this information to help us understand your interests in our site and how to better serve you. It also helps us provide you with more personalized product offerings.
For more information about the companies with whom Enzotech shares customer information, please contact us.
BBBOnLine U.S./E.U. Safe Harbor Dispute Resolution Program:
In order to comply with the European Union's Safe Harbor principles, Enzotech commits to the resolution of complaints about your privacy and our collection or use of your personal information. We have committed to resolve any complaints by European Union citizens relating to this policy, which cannot directly be resolved with our company, through the Council of Better Business Bureaus, Inc.'s Safe Harbor Privacy Dispute Resolution Procedure.
If you have any questions, please contact:
14776 Yorba Ct.,
Chino, CA 91710
If you do not receive acknowledgment of your complaint or your complaint is not satisfactorily addressed by Enzotech, you may then contact:
BBB of the Southland, Inc.
315 North La Cadena Drive Colton,
Enzotechnology complies with the EU Safe Harbor framework as set forth by the Department of Commerce regarding the collection, use, and retention of data from the European Union.
Use of Information:
We may use your information in a number of ways, including the following:
- In order to serve you better, we may combine the information you provide us online, in our superstore and through our catalogues. We use that information to improve your overall shopping experience.
- To enhance your online shopping experience.
- For marketing and promotional purposes.
Our Commitment to Children's Privacy:
We never collect or maintain information at our website from those we actually know are under 13, nor is any part of our website structured to attract anyone under 13.
If you have any questions regarding this privacy statement, the practices of this site, or your dealings with this web site, you can contact us.
Your California Privacy Rights
If you are a California resident, you have the right to receive: (a) information identifying all third party companies to whom Enzotech may have disclosed, within the past year, personal information pertaining to you and your family for that company’s direct marketing purposes; and (b) a description of the categories of personal information disclosed. To obtain this information, please e-mail your request to us
Please allow 30 days for a response.